TAX NEWS - January 2010

IRS: 2010 Annual SB/SE Customer Base Survey to Begin

This information is designed to assist you in answering any questions you may receive from your clients regarding this survey.

The Small Business/Self-Employed (SB/SE) division of the IRS will begin conducting its annual telephone survey of taxpayers starting January 18, 2010 and running through mid-April, 2010. This survey is targeted to small business and self-employed taxpayers who file certain income tax forms, including: 1120, 1120S, 1065 and 1040 with schedules C, E or F.

As in previous years, the survey is designed to gather opinions about the delivery of SB/SE products and services. Taxpayers selected at random to participate in the survey will receive an advance letter from the survey contractor, Pacific Market Research (PMR), which will also include a letter from SB/SE Commissioner, Christopher Wagner explaining the purpose and importance of the survey. PMR will conduct the actual surveys by telephone, with each interview typically lasting about 15 to 18 minutes.
 
Completing the survey is strictly voluntary, and all individual responses will remain anonymous to the IRS. The interviewers from PMR will not ask for any personal or financial information, including Social Security or Employer Identification Numbers, or banking, or credit card information.

If you, or your clients, have been contacted by PMR and would like additional details about the survey, please contact SB/SE Policy Analyst Dorian Shawcross at 202-283-2809.