TAX NEWS - January 2010

Colorado: What to Do When a Refund Check is Missing

Contact the Colorado Department of Revenue to find out if the check was returned to us.  Did you use the correct mailing address when you filed the return?  The U.S. Postal Service will not deliver checks to an address when the person's name does not match the address.

If the Department of Revenue does not have your check or your refund check was destroyed, you can request that the original refund be voided and a new refund be issued. The fastest way to get the reissued refund is to have the refund direct deposited. The process of issuing a new refund can begin 45 days after the original refund issue date.

You can start the refund check reissue process by signing an authorization letter. To have the letter mailed to you go to the Colorado Department of Revenue's Income Tax Account Information Web site, or call our automated phone service at (303) 238-3278. The authorization letter is not available online due to confidential information needed. Return the letter to:

Colorado Department of Revenue
Income Tax Section
1375 Sherman St., Room 238
Denver, CO 80261

Upon receipt of your documentation it could take eight to 12 weeks to process and issue your refund.